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PRODUCT DETAILS:
COMPOSITION
SIZE GUIDE
PRODUCTION
Some of our products are Made-To-Order. This means that our designers craft the items especially for you. Please keep in mind that it takes time for the artisanal nature of the work to ensure the desired quality.
For EU customers:
The retail price is including 21% VAT, the taxes will be calculated at checkout.
For non-EU customers:
The retail price is excluding VAT. Be aware that local customs may charge taxes and import duties. Such charges must be borne by the customer.
We have a 14-day return policy. Any unsatisfactory items must be shipped within 14 days of receipt at your own expense. To be eligible for a return, you have to meet the following criteria:
DAMAGES / ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
EXCEPTIONS / NON-RETURNABLE ITEMS
Certain types of items cannot be returned, like custom-tailored products (such as Collaboration items, Made-to-order, or personalized items), please get in touch if you have questions or concerns about your specific item.
EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
REFUNDS
If your refund is approved, you'll be automatically refunded on your original payment method.
★★★★★The smell coming out of the package was unreal - best odor from a leather I've ever experienced! I feel thankful to even had the opportunity to message with you - such good energy
NateUtah, USA
★★★★★Bought the Lucentement x Rigards Sunglasses. The service is very attentive and responses to emails are always quick. I had a tax issue with my order, but it was resolved perfectly. Highly recommend and will continue to buy here.
JiakaiGermany
★★★★★Ordered and received my MA+ belt and am super pleased! thanks again to Ralph and the team for such a pleasant shopping experience– much appreciated, belt looks fantastic!
DanielSingapore
★★★★★Carefully curated, the highest standard of quality items. Thank you for helping me pick out the most perfect birthday gift! The M.A.+ belt is absolute perfection.
KarlaLondon, UK
★★★★★I bought M.A.+ belt and It's a absolute perfection.
Perfect quality craftsmanship and Great costumer service.YanHongkong, HK